Day Tickets » Terms & conditions - Terms & conditions

Terms & conditions

Online shop terms and conditions:

Travel/Event Ticket Amendments

Please note that any amendment to event or running tickets will encure a £5 admin fee. This includes changing dates, times, names etc. Santa Special tickets are non-refundable. 

Tickets must be kept by the traveller at all times to be produced on request.

Tickets are valid for the date of travel only and, where a train time is specified, only valid on that specified train.

Tickets will not be exchanged or refunded unless previously agreed by the Embsay & Bolton Abbey Steam Railway

Tickets may not be resold or transferred to another party.

Embsay & Bolton Abbey Steam Railway cannot be held responsible for any tickets that are lost or stolen.

Embsay & Bolton Abbey Steam Railway reserves the right to cancel or amend any and all runnings without notice.

Billing Details

Transactions will appear on your bank statement as "E&BA Steam". Your account will be debited immediately upon completion of the transaction.


Security and Transactions

We ensure confidential handling of all customer data received. For details of our Privacy Policy click here.


Copyright

All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright of Embsay & Bolton Abbey Steam Railway and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Embsay & Bolton Abbey Steam Railway or using this Web site as a shopping resource. Any other use of materials on this Web site including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission of Embsay & Bolton Abbey Steam Railway is strictly prohibited.

Conditions of Web Site Use, Governing Law and Contract Formation

No contract will subsist between you and Embsay & Bolton Abbey Steam Railway for the sale by it to you of any product unless and until Embsay & Bolton Abbey Steam Railway accepts your order by e-mail confirmation. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Embsay & Bolton Abbey Steam Railway sends the e-mail to you (whether or not you receive that e-mail).

For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and Embsay & Bolton Abbey Steam Railway irrevocably submit to the non-exclusive jurisdiction of the English Courts.

All items on this website include VAT @ 20% where applicable and are shown exclusive of carriage charges. Carriage charges are as quoted in the Shipping and Handling section. We reserve the right not to supply goods to certain locations.

Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Embsay & Bolton Abbey Steam Railway nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site.

This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

For the avoidance of doubt, Embsay & Bolton Abbey Steam Railway does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Embsay & Bolton Abbey Steam Railway, its affiliates, directors, employees or other representatives.

Our Address

Bolton Abbey Station
Bolton Abbey, Skipton, North Yorkshire, BD23 6AF

Tel 01756 710614

office@embsayboltonabbeyrailway.org.uk (We aim to answer customer queries within 48 hours.)

Other Statutory Rights

For more information about your other statutory rights. Please visit the Department of Trade and Industry's Consumer Gateway Website